FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions

Everything you need to know about PlotonIQ.

General

What is PlotonIQ?

PlotonIQ is an AI-powered operations platform for sign shops, sign makers and large-format printers. 21 AI modules automate quoting, measurement, production and accounting.

Who is PlotonIQ for?

For sign shops of any size: one-person operations, mid-size companies and large production facilities. Industries: signs, glass graphics, vehicle wraps, illuminated signs, large format printing.

What devices does PlotonIQ run on?

PlotonIQ runs as a web app on any device with a browser: desktop, tablet, and smartphone. No app store installation is required.

What languages is PlotonIQ available in?

17 languages: German, English, French, Dutch, Italian, Spanish, Polish, Turkish, Portuguese, Czech, Danish, Swedish, Romanian, Croatian, Hungarian, Russian, Arabic.

Pricing & Billing

How much does PlotonIQ cost?

Starter and Professional are billed monthly. AI credits can be purchased separately.

¿Hay una versión gratuita?

No. PlotonIQ es una herramienta B2B — la beta cuesta desde el inicio 9 €/mes, cancelable mensualmente. Puedes probar una Kalkulation de demostración gratuita sin registrarte en la página de inicio.

What payment methods are accepted?

Credit card, SEPA direct debit and bank transfer via Mollie. Invoices are generated automatically.

Features

What can the AI quoting do?

You speak or type the line items, the AI creates the quote with regional market prices and explains to the customer why the price is fair. In under 30 seconds.

How does AI measurement work?

Haz una foto of the facade, enter one reference measurement. AI vision detects every glass surface as a polygon — not a rectangle. Saves 2-3 hours per job.

What accounting integrations are available?

PlotonIQ is built for handoff into existing accounting and finance workflows. Existing connections and export paths are expanded over time.

Security & Privacy

Where is my data stored?

Core hosting runs on Hetzner servers in Germany. PlotonIQ uses encryption, tenant separation, JWT authentication and audit logs. Some cloud and AI features use documented subprocessors under the safeguards described in the DPA.

Is PlotonIQ GDPR compliant?

Yes. Multi-tenancy with strict data separation, JWT authentication, audit logs and data processing agreement (DPA) included.

Still have questions?

Email us at [email protected] or sign up for early access.

Secure your spot