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CRM for Sign Makers: Everything at a Glance

Companies, contacts, client assets, data enrichment, sevDesk sync

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BM
Becker Metallbau GmbH
KD-2024-0847 · STUTTGART
STAMMKUNDE
KONTAKTE · 3
AB
Anna Becker
Geschäftsführung
MS
Max Schulz
Marketing
LW
Lisa Weber
Einkauf
ASSETS · 2
LOGO
Logo.svg
v3
DRUCK
Fassade.ai
v2
CI-FARBEN
CRM & Kundenverwaltung
Without PlotonIQ
  • "Which Mueller? The one with the shop sign?"
  • Customer history in your head — until you forget
  • 3 minutes searching Outlook on every call
  • Materials from last order? No idea
  • Regular customer leaves unnoticed
With PlotonIQ
  • Customer calls: all info ready instantly
  • Complete order history per customer
  • One click: company, quotes, jobs, assets
  • "Same vinyl as May" — found instantly
  • Inactive customers flagged automatically

THE PROBLEM

Client data scattered everywhere

The client calls: 'Same as last time.' You don't know which last time they mean. Was it the banner job or the storefront wrap?

When a client calls, you need minutes instead of seconds

THE SOLUTION

A CRM built for sign making

All data in one place. Automatic data enrichment

Bidirectional sevDesk sync

  • Companies + contacts
  • Client assets
  • Job history
  • Data enrichment
  • CSV import

How it works

01

Add clients

Manually, CSV or sevDesk

02

Manage assets

Logos and print files

03

Use history

All quotes and jobs

04

Follow up

Identify inactive clients

Sign shops work with a manageable but deeply connected client base — relationships are long-term. A CRM built specifically for trades and sign shops knows assets, job history and recurring patterns that a general CRM cannot map

Client knowledge on demand

1

Sync clients from sevDesk or add manually — all contact data, contacts and notes

2

Store client assets: which lettering, wrapping or advertising items does this client already have

3

Complete job history with quotes, jobs and invoices at a glance

4

Reminders for maintenance intervals or seasonal promotions stored directly on the client

YOUR BENEFITS

  • Instant context when a regular client calls
  • Client assets prevent incorrect material recommendations
  • Job history as a basis for upselling
  • Bidirectional sevDesk sync keeps both systems current
  • Automatic data enrichment with company information

Multiple

contacts

Assets

versioned

Brand profile

per client

Custom pricing

per client

Frequently Asked Questions

Does the CRM replace sevDesk?

No. The PlotonIQ CRM is specialized for sign shop workflows — assets, jobs, measurements. Accounting and financials stay in sevDesk

How does the sevDesk synchronization work?

Bidirectional and in real time: new clients in PlotonIQ appear in sevDesk and vice versa. Changes are reconciled

Can multiple contacts be stored per client?

Yes. Any number of contacts with role, email, phone and individual notes

What are client assets?

Assets are the existing advertising materials of a client — e.g. window vinyl lettering, vehicle graphics, outdoor advertising. With photos, dimensions and material information

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